![]() He returned to say Violand should receive his refund "any time." When told that Violand had not received the refund, Barnes walked to the back, saying he would contact the corporate office. Many of the BBB complaints involve billing.īyron Barnes, director at the RTP location, told 5 On Your Side that Violand's refund "was taken care of" and that he got it. The gym has mixed reviews online and an F rating with the Better Business Bureau. "I did that, and they told me they had no record of a cancellation being submitted,” Violand said.Īfter more back-and-forth and tracking down the information they already had, he was told the cancellation notice had arrived but was under “executive review."ĥ On Your Side has received multiple complaints against Fitness Connection, which has several locations. When he didn't get it, he went back to the gym and was told to call customer service. Per the agreement, Violand expected his $350 back within 30 days. “They said they needed it to find the initial copy of my contract." "Before giving them that, I took photographs of both so I would have some type of evidence that I submitted it," he said. Following company policy, he submitted a letter requesting the cancellation and handed over his contract. Violand decided to cancel his personal training sessions at Fitness Connection in Research Triangle Park in April. "I would just like the money that I'm entitled to back," he said. For Brad Violand of Durham, it became a hassle. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.For many, the gym is a ritual. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Position duties require daily walking, sitting, lifting, bending, squatting and reaching. ![]() Infant and Child First Aid and CPR certification required within 90 days of employmentĬriminal background check will be performed as a term of employment Required Experience, Education and Certifications:Įxcellent communication and customer service skills are required Having a high level of professionalism, honesty, integrity and work ethicĮxhibit a superior sense of customer service at all times Having patience and compassion in working with childrenīeing able to handle multiple tasks simultaneously and determine prioritiesĬommunicating effectively (speaking and listening) to be able to handle challenging customer issues with patience, tact and professionalism Projecting a positive friendly and caring attitude at all times while interacting with the children and their parents or guardiansĪ demonstrated ability to manage children of all ages in a fast-paced environment Other duties as assigned by Kid’s Club Supervisor or Operations Manager Perform housekeeping duties in the Kid’s Club area to keep the area clean, orderly, and safe Report accidents, abnormal behavior, or special concerns to the Kid’s Club Supervisor and Operations Manager if/when they occurĪdminister first aid to children according to company policy Supervise the activities of all assigned children in the Kid’s Club area and ensure that children remain in the designated area and safe at all timesĬommunicate with Parents and/or Guardians daily (answering questions, providing child-specific feedback, or updating parents/guardians on new policies, procedures, or events) Manage the Check-In and Check-Out of children into/out of the Kid’s Club What you’ll do as a Kid’s Club Associate at Fitness Connection:įollow establish protocols and best practices to ensure that all children are kept safe Kid’s Club Associates are engaged, highly knowledgeable and empathetic care-givers that promote and create healthy play and social experiences for young children (between 3 months – 11 years of age). ![]() If you enjoy creating a fun, dynamic and SAFE environment for children to plan and explore in, then the Kid’s Club Associate role is likely a great fit for you! Come experience what the Fitness Connection community is all about!ĭo you have a passion for children, and keeping them safe and highly engaged? No matter where their parents are on their personal fitness journey, we want the children of our Fitness Connection Members to have unforgettable experiences everytime they visit our Kid’s Clubs. Who we are: Fitness Connection is a rapidly growing health club organization that offers outstanding amenities like Kid’s Club, Women’s only workout area, and FitFlix for an inclusive price. ![]()
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